{{trans "Order ID:"}} #{{var order.increment_id}}

{{trans "Created At:"}} {{var email_request.getOrderCreatedAt()|escape}}

{{trans "Customer Name:"}} {{var email_request.getCustomerName()|escape}}

{{trans "Customer E-mail:"}} {{var email_request.getCustomerEmail()|escape}}

{{trans "Status:"}} {{var email_request.getStatus()|escape}}

{{block class='Magento\\Framework\\View\\Element\\Template' area='frontend' template='Amasty_Rma::email/custom_fields.phtml' customFields=$email_request.getCustomFields()}}

{{block class='Magento\\Framework\\View\\Element\\Template' area='frontend' template='Amasty_Rma::email/return_items.phtml' returnItems=$email_request.getRequestItems()}}